Privacy Policy

Effective Date: August 29, 2025

  1. Introduction

Joiner HR, Inc. ("Company" or "We") takes your privacy seriously and is committed to protecting it through our compliance with this policy.

The Company develops and publishes software accessible online and via webpages (the "Platform") that assists owners, managers, tenants, and others in tracking and managing actions related to real estate rental management (each a “User” and together “Users”), this policy covers all information collected by Joiner's software, including:

(i) Data provided by a User about a User;

(ii) Data provided by a User about a property;

(iii) Data we obtain from Users as part of automated processes;

(iv)

This policy describes:

  • The types of information we may collect or that you may provide when you register with, access, use, or transact on the Platform.

  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on the Platform, from our website, and in electronic communications sent through or in connection with any of the foregoing. This policy DOES NOT apply to information that you provide to or is collected by any third party.

Third parties have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not register with, or use the Platform or the Joiner website. By downloading, registering with, or using the Website or the Platform, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Company App or Website after we revise this policy means you accept those changes, so please check the policy periodically for updates.

  1. Age Limits.

We do not knowingly collect personal information from children under 13 years of age. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, or if a child under the age of 18 has accessed any of the Real Cash Tournament features, please contact us at support@triumpharcade.com.

  1. Information We Collect and How We Collect It

We collect information from and about users of the Platform:

  • Directly from you when you provide it to us.

  • Automatically when you use the Platform.

  • Automatically when you execute transactions on the Platform.

  • Automatically when you communicate through the Platform.

  • Your responses to surveys that we might ask you to complete for research purposes.

  • Details of transactions you carry out through the Platform and details related to the fulfillment of your transaction.

  • Automatically when you allow various permissions (location, camera, etc.).

  • On our websites using cookies, for more information see our Cookie Policy.

A. Information You Provide to Us or Others

When you download, register with, or use the Platform, we may ask you provide information:

  • By which you may be personally identified, such as name, email address, telephone number, and birthdate.

  • Information submitted by you that may allow you to be personally identified, such as a user selected image, a username, and information that you communicate to Joiner or others within the Platform, for example when you report a problem within the Platform using the customer support chat function.

  • That is about you but individually does not identify you, such as the following: input data, for example the buttons you press when interacting with the Platform, and device identity and settings.

  • When transacting through the Platform you may be required to provide financial information including credit or debit card information, address, or bank account information.

You may also provide information for publication or display ("Posted") on public areas of the App, such as username, the selected user image, and information about a rental property unit (collectively, "Public Account Data "). Your Public Account Data is posted and transmitted to others at your own risk. We cannot control the actions of third parties with whom your Public Account Data is visible and such Public Account Data should be understood as being generally available to the public both within the Platform and outside of the Platform.

Certain information that you provide to other Users in the Platform should be considered the same as Posted information, for example, communications with other Platform Users using the communication function, and data in documents submitted to other Users such as lease agreements or notices. Joiner has no control over the use of such information by other Users and this Privacy Policy only applies to the use by Joiner of such information.

B. Automatic Information Collection and Tracking

When you download, access, and use the Platform, it may use technology to automatically collect:

  • Usage Details. When you access and use the Platform, we may automatically collect certain details of your access to and use of the Platform, including traffic data, location data, logs of any category of collected data identified in this Privacy Policy, communication data, the resources that you access and use on or through the Platform.

  • Device Information. We may collect information about your device and internet connection including the IP address, the unique device identifier, operating system, browser type, mobile network information, the device's telephone number, and the devices data service providers.

  • Stored Information and Files. The Platform also may access metadata and other information associated with other files stored on your device that you provide access to. This includes, for example, photographs which you select for upload as a user image.

  • Cookies. Cookies are small text files placed on your device that allow us to improve our services, analyze traffic, and enhance your overall user experience. You may opt-out of the use of cookies, for more information see our Cookie Policy.

If you do not want us to collect this information do not download or use the Platform or delete your account as well as the applications from your device.

C. Third-Party Information Collection

When you use the Platform certain third parties may use automatic information collection technologies to collect information about you or your device. Third parties that are contracted with by the Company for the provision of services related to the app (“Integrated Third Parties”) and may collect and share, or we may share data with them, including:

  • Payment processors.

  • In-app communication providers.

  • Device authentication providers.

  • Customer identity authentication providers.

Information provided to Integrated Third Parties should not be used for any other purpose outside of fulfilling their service to the Company. If you believe that your information is or has been used inappropriately by any Integrated Third Parties, please contact support@joiner.cloud.

  1. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

  • Provide you with the Platform features.

  • Give you notices about your account, including expiration and renewal notices.

  • Contact you regarding any Platform issues. (Please note that you will never be requested to provide your account credentials to Joiner – you should not share your account information with anyone. If you have issues with account access contact support@joiner.cloud.

  • Carry out our obligations and enforce our rights arising from the Terms of Use, including related to payments and charges facilitated by the Platform.

  • Notify you when Platform updates are available and of changes to any products or services we offer or provide though it.

  • Confirm your identity.

  • Fulfill any other purpose for which you provide it.

  • Track the performance of the Platform, improve the Platform and company practices.

The usage information we collect helps us to improve our Platform and to deliver a better and more personalized experience by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize the Platform according to parameters you set.

  • Recognize you when you use the the Platform.

  • Maintain compliance, financial, tax, and other legally required records.

  • Improve Platform performance.

We may use the information we collect to display advertisements to you within the Platform, including in certain cases advertisements based on your personal information.

  1. Disclosure of Your Information

We may disclose: (i) aggregated information about our users in a de-identified form, (ii) information that does not identify any individual or device, and (iii) Posted information without restriction.

In addition, we may disclose personal information that we collect or you provide:

  • To contractors, service providers, and other third parties we use to support our business, such as the Integrated Third Parties, who are bound by contractual obligations to keep personal information disclosed to them confidential and use it only for the purposes for which it is disclosed it to them.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our users is among the assets transferred.

  • To fulfill the purpose for which you provide it. For example, if you upload an image as your user image it will become Posted and publicly associated with your App account.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To comply with service provider obligations, including payment processor and compliance requirements.

  • To enforce our rights arising from any contracts entered into between you and us, including any App Terms of Use.

  • To execute deposits, withdrawals, any other in-App transactions.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, and credit risk reduction.

  • With marketing firms, unless you have opted out of the sharing of your personal data. See Opt Out of Selling or Sharing of Information.

The Company does not currently sell any information.

Unless you opt out of the sharing of your information the Company may share your information with marketing and advertising delivery companies for the purposes of finding users with similar interests and delivering our advertisements to them. Currently, the only firms that the Company shares information with are the following with the below identified purpose:

  1. Your Rights and Choices Relating to Use of Your Information

6.1 Your Choices Relating to Use of Your Information

  • Tracking Technologies. You can choose whether or not to allow the Platform to collect information through other tracking technologies by not authorizing such collection or terminating the authorization. If you block the use of other tracking technologies, some parts of the Platform may then be inaccessible or not function properly.

  • Advertising by the Company. If you do not want us to use information that we collect or that you provide to us for the delivery of advertisements within the Platform, you can terminate use of the Platform.

  • Communication Preferences. If you do not want to be contacted by email or text message you have the right to not consent to such use. If you have already consented you may opt out in accordance with the stop / opt-out instructions on such communications.

  • Sale of Your Data. We do not currently sell any of your data, however, if you do not want your data to be sold in the future you may opt out of such use by following the Opt Out Instructions.

  • Sharing Your Data. We may share your data with third parties such as marketers in order to improve our marketing. If you do not want your data to be shared you may opt out of such use by following the Opt Out Instructions.

6.2 Your Rights Relating to Your Information

Subject to the limitations and exceptions in applicable law, including but not limited to exceptions related to required retention of data for tax or financial purposes, for anti-fraud and anti-cheating purposes, and for system functioning, you have the following rights related to your information:

  • Right to Withdraw Consent. You have the right to withdraw your consent for marketing communications (by following the opt-out instructions on such communications), and for the sale of your personal information or the sharing of your personal information by following the Opt Out of Sale or Sharing of Information instructions. You may exercise these rights at any time.

  • Right to Confirm the Processing of Your Information. You have the right to confirm with the Company whether we are processing your personal information, and the categories of personal information that we collect and use about you.

  • Right to Access Your Personal Information. You have the right to access the personal information we have collected from you, unless otherwise required by law you may only make this request for access once per year. The delivery of the personal information made under this section will be provided in its native format, for example, CSV, TXT, or a PDF extract.

  • Right to Correct Your Personal Information. You have the right to correct errors in the personal information we store.

  • Right to Deletion. You have the right to delete your personal information subject to certain legal exceptions. If you make a request to delete your personal information we will delete or deidentify all information that is not subject to an exception. If you delete your Posted data from the App, copies of your Posted data may remain viewable in cached and archived pages, or might have been copied or stored by other App users.

  • Right to Request a Transfer of Your Information. You have the right to request a transfer of your information, however, please note that the information we collect and store is generally unique to the App and the Triumph SDK, as a result, there is no guaranty and the Company makes no representation that a transferee will be able to make use the information we provide, which will be in the formats described in the above "Right to Access Your Personal Information".

  • Right to Opt Out of Targeted Advertising. At this time the Company does not engage in targeted advertising and as a result the default is that you are opted out of any future targeted advertising absent a change in this Privacy Policy and your consent to such advertising.

  • Right to Opt Out of the Sale of Your Personal Information. You have the right to opt out of the sale of your personal information, to exercise this right please follow the Opt Out of Sale or Sharing of Information instructions.

  • Right to Opt Out of the Sharing of Your Personal Information. You have the right to opt out of the sharing of your personal information, to exercise this right please follow the Opt Out of Sale or Sharing of Information instructions.

To exercise your rights you may contact customer support in the App or email privacy@triumpharcade.com. If you choose to exercise any of your rights by email you will be required to verify your identity using Company's then-in-effect identity verification process as outlined in the Company Terms of Use prior to any account information being provided to you or changes made to your personal information handling.

6.3 Third Party Use of Your Information

We do not control third parties' collection or use of your information (where we are not providing it to such third parties) to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

6.4 Additional Rights for Users in Specific Locations

Residents in certain states, such as California, or who are located in a European Common Economic Zone country or the United Kingdom may have additional personal information rights and choices. Please see the section Specific Privacy Rights for more information.

  1. Legally Required Disclosures

The below are legally required notices, however, please note that if you opt out of the sale and sharing of your personal information they will not apply:

Notice: This website may sell your sensitive personal data.

Notice: We may sell your sensitive (or biometric) personal data.

  1. Specific Privacy Rights for Certain Residents or Locations

Country and state consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. If you are a resident of, or otherwise covered by any of the below state or countries applicable laws please review the additional rights and disclosures applicable to you:

California Privacy Policy and Notices

  1. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, for example, any deposit or withdrawal transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of the Company Apps. This password can allow access to the account you hold with the Company Apps and allow the person with such a password to withdraw available funds from your account. You are responsible for choosing a strong password, regularly changing it, and keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our Apps. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

  1. Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes. The Company may log you out of the App in order to require your review and agreement to this Privacy Policy, please review this Privacy Policy and associated documents each time you login for any changes.

  1. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at support@triumpharcade.com. To register a complaint or concern, please provide the full details of your complaint and an email and contact phone number to support@triumpharcade.com.

  1. Governing Law and Dispute Resolution

This Privacy Policy arises under the Company's Terms of Use and any dispute between you and the Company related to this Privacy Policy shall be governed by the arbitration provisions contained in the Terms of Use and the law applicable to such disputes as contained therein, except to the extent an alternative choice of law is required under applicable law.

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